What is ya-yaonline?

Ya-Ya online provides online event management solutions for event planners. There are four products in the portfolio: myweb, regie, howdi and Total.

How do I start using ya-yaonline products?

Simply go to the shop and fill in your details. You will then be sent an automated email with your log-in details to the admin system to set-up your event. For myweb we will contact you for a jpeg logo and colour theming for your event site.

What type of events can I set-up?

This is what is great about ya-yaonline events. The system can be used to register people for school reunions or school proms through to multi-national events of over 10,000+ delegates. Or you can simply attach howdi or myweb to an existing registration system at just a press of a button.

Are there different versions of the products?

Yes we run a lite and professional version of all software. Lite is good for a one of event and starts from £99+vAT. Professional is great for larger events. To see our full range please visit the shop

What features and functionality does the ya-yaonline products have?

For myweb see the myweb page
For regie see the regie page
For howdi see the howdi page
For Total see the Total page

How long does it take to set-up the event?

Instantly for regie and howdi. Myweb will be set-up within 24 hours after receiving your banner and branding brief

Do I need to spend any preparation time?

No you simply must have your event logo ready and fee schedules for delegates and you can start straight away

What are the costs?

Summary of costs can be found in the shop

What are the options for organising for delegates to pay?

There are three options:
PayPal - if you have a paypal account you can simply enter the email address on your regie page
Merchant ID - if you have your own EPQD/WorldPay or other merchant numbers then email us and we will link the account
Use the ya-yaonline merchant ID - ya-yaonline have a group of approved affiliates who will take on all payment for delegates, pay any bills required from monies or all return monies after the event plus deal with VAT issues. For this service and to receive a quote please email regie@ya-yaonline.co.uk

What if the event is free?

When you set-up your event fees just put £0 in the amount field.

How does ya-yaonline make its money?

We charges a small license fee and then a £5 per delegate cost

How do I contact ya-yaonline?

Our registered address is Avery House, 13 Bodmin Hill, Lostwithiel PL22 0AH. Our email anita@ya-yaonline.co.uk or call +44 (0) 20 7989 2424

What help does ya-yaonline offer?

For the lite packages we provide support via email and will respond within 48 hours to any queries For professional service we provide 1 hour of support training if required and will respond to email questions within 24 hours

When you update technology does the technology come through to my event?

Yes the updates are implemented overnight and will appear immediately on your system

Can I cancel an account?

Yes please email support@ya-yaonline.co.uk and the event will be removed

What is my event is cancelled?

Please contact support@ya-yaonline.co.uk and this will be archived in the system

Do I need to upload my own T&C for my event?

The system automatically defaults to our standard T&C. To change and use your own this can be done within the administration CMS area

What currencies can we invoice in?

You can invoice in USD/£/€ . For any additional currencies please email support@ya-yaonline.co.uk.

How secure is my data?

We host all our servers and our portal with a specialist hosting provider called RackSpace. Not only are they the most highly rated provider in the UK but they have one of the world's most secure hosting facilities including live 24x7x365 video surveillance, biometric security and pass cards, and data recovery backups. Ya-ya online web traffic is SSL encrypted to provide the highest level of security.

What is your data protection policy

Ya-yaonline also has an internal policy on data. There is restricted security clearance for employees of Ya-yaonline to the client databases stored on Ya-yaonline.

What platform are the products developed on?

Ya-ya online software is developed using PHP and MySQL. PHP is used widely across the web and used as the programming language on around 75% of all Web servers, it powers websites such as Wikipedia, Facebook and Wordpress. PHP is dependable, very widely supported, scalable, secure and has a proven track record.